Cancellation Policy
At Shop Bouijee Girl, we understand that mistakes happen. Please read our cancellation policy carefully before placing your order.
⏱️ Cancellation Window
We accept order cancellation requests submitted within 12 hours of purchase, provided the order has not yet entered processing or fulfillment. We begin processing orders quickly, so please contact us as soon as possible if you need to cancel.
🚫 When Cancellations Are Not Accepted
Once an order has entered processing, fulfillment, or has been shipped, it cannot be canceled under any circumstances. This includes:
• Orders that have been assigned a tracking number
• Orders that have been handed off to a shipping carrier
• Custom or print-on-demand items that have already entered production
📧 How to Request a Cancellation
To request a cancellation, please email us immediately at:
Please include the following in your email:
• Your full name
• Order number
• Reason for cancellation
We will do our best to accommodate your request if the order has not yet been processed.
💳 Cancellation Refunds
If your cancellation request is approved, a full refund will be issued to your original payment method within 5–10 business days. Please note that processing times may vary depending on your bank or payment provider.
We appreciate your understanding and thank you for shopping with Shop Bouijee Girl. 💕