Return & Refund Policy
At Shop Bouijee Girl, your satisfaction matters to us 💕
Shipping Policy – Shop Bouijee Girl 💕
Thank you for shopping with Shop Bouijee Girl. We’re so excited to deliver your soft life essentials with care and intention ✨
✨ Made Just for You
Each item is created on demand to ensure quality and reduce waste. Because of this, your order may take a little longer—but trust us, it’s worth the wait 💖
🛍 Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with your tracking details.
Return & Refund Policy – Shop Bouijee Girl 💕
At Shop Bouijee Girl, each item is made with intention and created especially for you. Because of this, we have a slightly different return policy than traditional retail stores ✨
🔁 Returns & Exchanges
All items are made to order, which means we do not accept general returns or exchanges for reasons such as sizing, preference, or change of mind.
We encourage you to carefully review product descriptions and sizing details before placing your order 💖
💔 Damaged or Incorrect Items
Your experience matters to us.
If your item arrives damaged, defective, or incorrect, we will gladly make it right.
Please contact us within 5 days of delivery with:
- Your order number
- A clear photo of the item
Once reviewed, we will offer a replacement or refund as appropriate.
📦 Order Issues
If your package is marked as delivered but you have not received it, please:
- Double-check your shipping address
- Contact your local carrier
If you still need assistance, feel free to reach out—we’re here to help 💕
✨ Final Sale Items
Due to the nature of made-to-order and digital products, all sales are considered final.
💌 Need Help?
If you have any questions or concerns, don’t hesitate to reach out:
We appreciate your support and thank you for shopping with Shop Bouijee Girl 💖